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Longtime Apple users probably know this, but if this is your first trip in a while, you should know: going to the Apple store is like going to the DMV now, and an appointment is crucial if you don’t want to stand around waiting. Those days are long gone (if you can’t tell by the throngs of people that regularly swarm Apple’s retail stores). Once upon a time, you could walk up to the Genius Bar, wait a few minutes, and get quick service. You never know when something will go wrong and you’ll be left without your crucial files. Plus-and this should go without saying, but just in case-back up your data before you hand your phone or computer over to Apple.
Check out our troubleshooting guides before you go, and be sure to check for other common issues that might be outside the Genius Bar’s domain.
Similarly, the problem could be on your end-maybe your computer’s “slowness” is actually a poor Wi-Fi signal degrading your internet speed, or maybe your sound is finicky because the headphones are broken. You’d be surprised how often people waste a trip to the Apple Store for such a simple solution, and if you can save yourself an hour of hassle, you’ll feel pretty smart.
#HONOLULU MAC GENIUS BAR APPOINTMENT FULL#
If your iPhone is having trouble charging, for example, the charging port may just be full of lint-grab a toothpick and try to clean it out. There’s a good chance you’ve already done this, but just in case: have a Google around and see if the problem is easily fixable at home. So if you’re headed to the Genius Bar for some fixin’, here are some tips to keep in mind. A short trip to the Apple Store is much, much easier.
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The vast majority of PC and phone manufacturers don’t have easily accessible retail locations where you can walk in and get service-in fact, a lot of them require you to mail your device in for warranty service. But sometimes, going to the Genius Bar makes sense-especially if your phone is still under warranty and you can get it fixed for free.įurthermore, for all the flak we (and others) give the Genius Bar, its mere existence is still a huge step in the right direction.
If your iPhone or iPad is broken (or you don’t have one) and you can’t use the Apple Support app, don’t worry! You can also set up an appointment online using your Mac or any other device with an Internet connection.We think the “Genius Bar” moniker does a disservice to everyday Apple users, scaring them away from fixing their own devices and implying only a “genius” can troubleshoot them.
#HONOLULU MAC GENIUS BAR APPOINTMENT HOW TO#
RELATED: What You Need to Know About iPhone and iPad Backups How to Make a Genius Bar Appointment from Your Web Browser Most importantly, you’ll want to back up your device to avoid losing data. When you’re satisfied, tap the “Reserve” button at the bottom of the screen.īefore you head to your appointment, be sure to read Apple’s instructions for preparing your device for service. On the Summary page, check the details of your appointment. Select the location where you’d like to make an appointment, and then choose a date and time that work for you. You can also tap the “Map” button at the top of the screen to see nearby Apple Store locations on a map. The locations closest to you are listed first.
On the following screen, you’ll see a list of nearby Apple Stores where you can make a Genius Bar appointment.